As recipients of God’s love and mercy, believers are called by Christ to serve our neighbors. Grace serves the underserved by helping close the gap between those who enjoy quality medical care and those who do not. Grace offers physical, emotional and spiritual care, by delivering continuity, stability and hope through sharing the message of grace. This is the story of Grace Medical Home, and these are the Faces of Grace.
Natalie H. learned about Grace through her neighbor Maggie, who used to be a volunteer. She and Maggie were talking one day in their driveways and she shared that she didn’t have insurance. Maggie immediately referred her to Grace. Natalie called Grace and registered to become a patient. Upon approval, Michelle Cornell was scheduled as her Primary Care Provider. Natalie says, “I didn’t expect to hear what I heard from Michelle.” Her blood sugar was over 500 and her A1cs, a vital blood test for diabetics that measures average blood sugar levels, was 11.5. Non-diabetic A1c levels are 6 and lower. Natalie’s A1c had increased gradually so she didn’t realize she was experiencing symptoms of unmanaged diabetes like fatigue, increased thirst, and blurred vision. Michelle referred Natalie to Grace’s Health and Wellness Educator, Bonnie. She resisted at first, but new she needed to make a change. Bonnie spoke with her about her lifestyle habits and how to make healthier eating choices. At first, she didn’t believe she could do it, but Bonnie’s encouragement and the accountability she received from the staff at Grace helped her make the changes. Over the next 5 months and 3 visits with Bonnie, Natalie lost 20 pounds, lowered her blood sugar, and reduced her A1c to 6! Now, Natalie wants to pass along her own nutrition to her family and her community. Her son, mom, and niece have all joined in her journey. She even shared her nutrition regimen with a Deacon at church who decided to make his own lifestyle changes and has lost 75 pounds because of Natalie’s encouragement. Natalie says, “I can’t eat unhealthy anymore. Healthy eating has become a habit.” Natalie is looking forward to maintaining her health and sharing what she has learned with even more people.
Arthur and Carla’s Story
Arthur and Carla lost their home to a fire and had no where to have their health needs met. They found out about Grace, were able to enroll as patients, and see a primary care provider. “Every day, I thank God for leading me to Grace Medical Home. The doctors detected a stroke. I didn’t believe them. Then they requested a social work to come in a talk to me. After their support and encouragement, I finally agree to go to the hospital. I almost had a stroke! You know what happens when people have a stroke. In my 55 years, I’ve never had doctors as special…They are saving lives and they surely saved my life,” says Carla. Carla was diagnosed with high cholesterol and high blood pressure. After successful surgery, she enrolled in our Diabetes Prevention Program which helped her lose weight and control her cholesterol. Arthur says, “Grace Medical Home has meant so much to me concerning my health and my wife’s health. It was a God-sent gift.
Valter and Maria Izabel’s Story
Valter and Maria Izabel C. have been patients at Grace for three years. They have dedicated their lives to social work and volunteer at a local food pantry. Each week, they deliver 120 boxes of food to their neighbors in need. But in 2016, Valter and Maria Izabel needed help of their own. Neither had insurance through work and they were unable to afford a medical plan. One of Valter’s friends, who was already a patient at Grace, referred the couple to us. Once enrolled, both were set up with a primary care provider. Valter had foot and knee pain, both of which have been resolved since he became a patient. Maria Izabel was diagnosed with breast cancer and grace was able to coordinate cancer treatment. She is now cancer free! Valter says of Grace, “The truth, I love everything in Grace - all the nurses, the front desk. Sometimes we go there and when we see all the love and care, they always smile…this is a real blessing for us.”
“ I learned about Grace Medical Home through a friend at Discovery Church. Grace has been an amazing support through the nightmare I experienced after being physically assaulted by a former roommate. I become homeless and had no way to find a new place to live. The emotional and physical trauma of the incident was paralyzing in several ways. The staff at Grace were absolutely instrumental in helping me walk through such a painful time. I constantly received hugs when I came to appointments for either medical care or counseling. Several staff members would ask how I was doing. I was even called by several staff members on a regular basis. I received counseling and tremendous support from Johnathan.
I have been a patient of Grace for several years and am so appreciative of the medical care and help I received, but the love, care, and support I have received from Grace through this traumatic ordeal has been an experience I will never soon forget. I hope one day I can be of support to Grace or someone else in the future. The staff at Grace never judge you or look down upon you. That says a lot about the ministry of Grace Medical and the ministry through our Lord and Savior Jesus Christ.
My hope is that those who are in need make Grace their home too.
Thank you to every single staff member at Grace who has been such an incredible support.”
2017 Let's Say Grace Testimonies
2016 Let's Say Grace Testimonies
Board Member Dianna Morgan, 2018 Lifework Leadership Legacy Award
Dianna Morgan, board member of Grace Medical Home Board Member is the 2018 recipient of the Lifework Leadership Legacy Award. Each year during Lifework Leadership’s class graduation, a local leader is honored for their outstanding service to the community and legacy they have created.
Perez Arcila Family's Story
Coming to Grace Medical Home, the Perez Arcila family was lost, alone and desperate.
Their youngest daughter, Isabella was born with a very rare disease and their home country of Venezuela did not have the resources or treatment options available to help her. Her mother, Dayana knew that she needed better care and would stop at nothing until she received it.
“I had never before seen my daughter smile.” – Dayana
They abandoned their home in search of help and finding Grace Medical Home was an answer to prayer.
Isabella’s mother walked into Grace’s lobby one day and simply would not take no for answer. She had come to us for help, to provide her daughter with a chance to survive and she was not leaving until Isabella was given the care she so desperately needed. Our team immediately realized the severity of the situation and pulled all resources to get this little girl the care she deserved.
After being patients of Grace for six months, “My daughter smiled for the first time”.
The Perez Arcilla family’s story has come full circle as the father, an engineer by trade, has now gained employment and they are on track to obtaining their own private health insurance. This does mean the family will be relocating out of state, and while we already miss them dearly, our Grace family is so happy for their success.
Currently, Sandra is a caretaker for her elderly mother. Sandra has been married for 33 years, has four adult children and 10 grandchildren.
“For a while, I was feeling like I didn’t matter.”
She waited 3 months for her appointment with Grace Medical Home. After 3 years, Sandra prefers Grace to any other physician she’s had throughout her lifetime.
“I felt peace and comfort the moment I got there. There was an advocate for me. I didn’t have to worry about my own healthcare because I know it was in their hands.”
Today, Sandra feels like she matters.
“Grace Medical Home has done miraculous things for many people including myself. I love the Lord and I feel renewed. He is always watching over me.”
Because of God and Grace Medical Home, I am a “success story.”
"When I first entered the doors of Grace Medical Home two and a half years ago, I was in desparate need of help dealing with a chronic, very painful autoimmune disease. The agonizing pain was unbearable. I had received treatment at an emergency care facility and began to look for long-term care."
I made the call to Grace and the rest, as they say, is history.
"Though I am still in the midst of conquering this disease, I am fully confident, comfortable and content with the overall personal care I receive at Grace Medical Home."
While God is radically changing hearts, He’s using Grace to radically change lives. I am a testimony to both.
"I actually tear up sometimes when I talk about Grace and what it has meant, and still means, to me. They are undoubtedly a gift from God and I am far beyond just thankful for them."
You don’t know what events in your life the Lord will use to bring you home. Grief brought Blanca to Grace Medical Home. Her sister died suddenly from a stroke. A local counselor recommended personal counseling so she turned to Grace.
“The counseling and medical treatment I received was wonderful. They asked me lots of questions and really tried to get to know me.”
Blanca is also a member of the highly successful Diabetes Prevention Program. Through the DPP, she has learned a lot about handling her own health.
“Basically they give you all the tools you need to eat properly.”
The DPP team is known for being incredibly encouraging. Blanca says she is blessed to be a part of the Grace Medical Home family.
I really can’t say enough nice things about Grace Medical Home. We came in 2013 because we had a need to replace an expired EpiPen for my son’s wasp allergy. They welcomed us in and got all of my children up to date on their immunizations.
I’ve been in a lot of doctors’ offices over the years and I find that Grace Medical Home exemplifies professional standards of care. They exceed expectations and never once make anyone feel like they are poor, inferior, or a charity case. It’s hard to explain why that matters so much, but it is the reason they accomplish their mission. Every kind, smiling face assures that.
“No one missed the grace of God.”
Orange County is blessed to have Grace Medical Home. It is a model for others to follow. I pray that God will use your efforts to build His kingdom.
Joan was referred to Grace Medical Home by her brother. He couldn’t stop talking about how great it was. Before coming to Grace, if Joan was sick, she would go to the hospital.
“I love Grace because they are like family. They know my name, they listen, and they make me feel really good.”
Joan has been a Grace Medical Home patient for four years.
“They love you with the love of the Lord. The volunteers, the doctors, and the staff are there because they want to be there. They are here to take time out for me.”
Joan appreciates the advice and care from the doctors.
“At Grace Medical Home, they listen to your needs and try to help you figure out what’s going on with you. They love you right where you are.”